Privacy Policy

Account data

When you create an account on sibia.me we collect: your full name, email address, store name (subdomain), and your encrypted password.

Product data

We collect the product links you add from your store (Shopify, Salla, Zid, WooCommerce, and others) as well as the short codes automatically generated for each product.

Usage data

We record the number of clicks on each product code, the device type used (mobile / desktop), the approximate geographic location (country / city), and the date and time of each click. This data is used to provide you with dashboard statistics.

Payment data

When you subscribe to a paid plan (Pro or Business), payment is processed through independent service providers. We do not store your credit card details directly on our servers.

Cookies and browsing data

We use cookies to manage sessions and improve the user experience. See the Cookie Policy for more details.

We use the data we collect for the following purposes: • Operating the platform and providing its core services (generating short codes, routing visitors). • Displaying click statistics in your dashboard. • Sending important notifications related to your account or subscription. • Improving platform performance and developing new features based on usage patterns. • Detecting any fraudulent activity or misuse of the service. • Complying with legal and regulatory requirements.

We are committed to never selling or renting your personal data to any third party. We may share data only in the following cases: • Service providers: We use trusted external services to process payments (Stripe, NowPayments) and to send email and store files — they adhere to strict privacy standards. • Legal requirements: We may disclose your data in response to a court order or a legitimate government request. • Protecting rights: We may share data to protect the rights of sibia.me or its users when absolutely necessary.

Under this policy you have the following rights: • Right of access: You can request a copy of the personal data we store about you. • Right of rectification: You can edit your data at any time from your account settings. • Right of erasure: You can request the permanent deletion of your account and all associated data through your account settings or by contacting us. • Right to object: You can object to the processing of your data for marketing purposes. • Right to data portability: You can request to receive your data in a readable format.

We use necessary cookies to maintain your login session, and optional cookies to improve the experience and analyze usage. You can manage cookie preferences from the banner shown on your first visit or from your browser settings. See the Cookie Policy for full details.

We apply multi-layered security standards to protect your data: • HTTPS encryption for all communications. • Password encryption using strong hashing algorithms. • Automatic security scanning of all product links before publishing. • Complete isolation of each account and its data from other accounts.

If you have any questions about the privacy policy or your personal data, contact us at: Email: [email protected] or through the contact page in your dashboard (Business plan users receive priority responses).